The Use of AI Chatbot (ChatGPT) to Enhance Writing Skills: A Qualitative Content Analysis

Abstract

This study explores the use of AI, especially chatbot ChatGPT, in enhancing undergraduate students’ writing skills in a Paragraph Writing course through qualitative content analysis. The research focuses on examining students’ written texts before and after the integration of ChatGPT to assess improvements in coherence and cohesion, grammar accuracy, vocabulary development, sentence structure, and idea development. Data were collected from students’ written assignments and reflective notes. The results indicate that the use of ChatGPT facilitated noticeable progress in students’ paragraph construction, particularly in coherence and vocabulary use. The chatbot served not only as a language assistant but also as a cognitive partner, enabling students to generate, organize, and refine their ideas more effectively. The study suggests that AI-powered tools, when integrated strategically, can enhance writing performance.